Effective January 1, 2026. This covers the psychiatry.help website. It's written in plain language on purpose, because a privacy policy you can't read isn't really telling you anything.
Last updated June 27, 2026.
This policy covers the public site
Clinical records and patient portal communication are separate from psychiatry.help and handled by the clinic.
No third-party ad pixel
The site doesn't run Meta, TikTok, LinkedIn, or similar ad-network browser trackers on mental-health pages.
We don't sell reader data
Form submissions, comments, and server logs aren't sold or shared for third-party behavioral advertising.
Keep PHI out of public forms
Use website forms for short routing notes, not detailed medical history, refill requests, or urgent care needs.
Who runs this site
psychiatry.help is a mental-health education site written by clinicians, several of whom practice at LiveWell Psychiatry and Men's Health in Oregon and Washington. The site is informational. It isn't the clinic, and reading it doesn't make you a patient (see our medical disclaimer). This policy explains what the website itself collects and how that data is handled.
What we collect
Two things, mostly. When you submit the contact form, we collect what you type into it: your name, email, phone number if you give one, the reason for your inquiry, and any message. When you leave a comment, we collect the comment, the name and email you attach to it, and your IP address and browser string for spam filtering. Beyond that, our web server keeps the same ordinary logs every web server keeps, your IP address, browser type, and which pages loaded.
What we don't do
This is a health site, so the line we won't cross matters more than the usual list. We don't run a third-party advertising pixel on this site. There's no Meta Pixel, no Google tag, no TikTok or LinkedIn tracker firing in your browser and quietly telling an ad network which mental-health page you were reading. We measure ad performance the few times we run an ad, but that happens server-side and carries no name, no email, and nothing about why you reached out. We don't sell your info or use it for ads.
How we use what you give us
The contact form goes to our own inbox so a real person can reply and, if it makes sense, connect you with a clinician. Comments get published with your comment and display name once approved. Server logs are used to keep the site working and to fend off abuse. That's the whole list.
Comments and Gravatar
When you comment, an anonymized hash of your email may be sent to the Gravatar service to check whether there's a profile image. That's Gravatar's standard behavior and its privacy policy applies to that check. Once your comment is approved, your display name and any Gravatar image are visible to anyone reading the thread, so don't put anything in a public comment you wouldn't want public.
If you give us your phone number
We use a phone number you submit only to follow up on your inquiry. We don't add you to a marketing list and we don't share your number with anyone for marketing.
Protected health information
Any protected health information you share with the clinic is handled under HIPAA by the clinic, not by this website. This site is informational. Actual clinical communication and records live in the clinic's secure patient portal, not here. Please don't type detailed medical history into the contact form or a comment, a short note about what's going on is plenty to get started.
Website forms aren't end-to-end encrypted patient-portal messages. They're routing tools. If you need to discuss private medical details after becoming a patient, use the secure clinical channel your care team gives you.
Consumer health data (Washington and Oregon residents)
Washington's My Health My Data Act and the Oregon Consumer Privacy Act give residents specific rights over consumer health data. We collect such data only to respond to you and help coordinate care, we don't sell it, and we won't share it without your consent except as the law requires. To exercise those rights, contact us using the details below.
Third-party services
Form submissions are delivered to our internal inbox through a secure relay. Comment avatars use Gravatar as described above. We link out to external sources throughout the site (journals, FDA, NIH, professional societies), and those sites have their own privacy terms once you click through.
Analytics and measurement
We may use aggregate, non-identifying measurement to understand which pages are being read, what breaks, and what needs more coverage. We don't use that measurement to build advertising profiles around sensitive mental-health topics, and we don't attach it to a patient's chart.
Security and retention
We use ordinary administrative, technical, and access controls to protect site submissions and keep access limited to the people who need it to respond, moderate, troubleshoot, or maintain the site. No public website form should be treated as a secure patient portal. We keep messages, comments, and logs only as long as needed for response, legal, security, moderation, or site-quality purposes.
Your choices
You can ask us to show you, correct, or delete the personal information you've submitted, including a comment you want taken down. You can also ask questions about consumer health data rights that may apply in Washington, Oregon, or another state. Contact us and we'll handle it within the timeframes the applicable law requires.
Changes to this policy
If we change how the site handles data, we update this page and move the effective date at the top. Material changes get called out, not slipped in.
Contact
Questions about this policy, or a request about your data? Use the contact form and say it's a privacy request, or use the editorial contact form. It'll get to the right person.